Partner Policies

"We would prefer to do everything ourselves. It's the best way to make sure your know-how stays under your own roof. Yet we seem to have external experts coming and going, just about all the time. Fact is, we don't have enough manpower, and neither can we be expected to know everything about everything" confides CEO - Sanjay Mehta.

An effective implementation of an MAIA Intelligence 1KEY Products solution touches every thread of your organization. Carrying information over organizational boundaries is a pre-condition for creating a broader view and deeper insight at all levels of operation. This is why our BI products 1KEY implementation affect all the essential aspects of a company. 1KEY is about synchronizing the organization as a whole, providing a better understanding of your business processes, and generating intelligent analytical reports, alerts, charts to suit the needs and requirements of the people that work from top management to the lowest level in your enterprise.

MAIA Intelligence is not a domain expert in all aspects of every sector of industry. We are a primarily a software license provider, not an implementation consultant. Therefore we work together with partners that specialize in specific industrial sectors and disciplines. Partners who are able to support 1KEY continually in improving its software, by providing detailed reports on experiences gained with previous implementations.

Our Partners are closely involved with most of our implementations. Their involvement starts with problem analysis and reporting definition, moving from analytical descriptions through to implementation, hardware choice, and at the end of the road, to system management and hosting. Partners are specialists themselves, and cannot be expected to know everything. For 1KEY users, selecting the right partner to handle the implementation is crucial.

All MAIA Intelligence Partners have their own specific area of specialization. Each concentrate on a certain sector of industry and/or certain solutions, and each stands out on account of an individual approach.

MAIA partners are only entitled to carry the official partner and products logo after they have demonstrated their qualifications in a particular area of specialization. Naturally, MAIA keeps a close finger on the pulse to ensure that the required quality standards are satisfied. Training and experience of partners are important, as is customer satisfaction with the performance of that partner. It is important to understand, therefore, that the partner and products logo itself cannot work miracles.

MAIA has three varieties of partners for its 1KEY Products

Consulting Partner

Reseller Partner

OEM Partner

MAIA partnership program will be envisaged as one of the most reputable partner programs. This position will not be achieved over night but will be the result of long-standing relationships, forged on the basis of a mutual enthusiasm and an understanding of common interests. As with any partnership, the affection is a two-way affair. In MAIA's view, the partner program is successful if it brings together the interests of the three parties: the MAIA partner, MAIA, and the MAIA user. This shared interest is seen as the cornerstone, and the key criterion on which MAIA wants builds its co-operation structures.

A partnership with MAIA will enable the partner to set himself apart from the competition. The loyalty with MAIA partner program offers promises of continuity and return. The MAIA partner, in turn, is expected to invest considerably in building an MAIA client portfolio, provide on-going training, and continually update their skills and knowledge of MAIA products. For MAIA the partnership program is an excellent way of ensuring sufficient quality and capacity across the market in essential areas of expertise. The ultimate objective, of course, is to deliver added value to MAIA users. The user benefits most from an MAIA partner who contributes the necessary experience to a project, is fully acquainted with the customer's business processes, and has access to the extensive knowledge and expertise of MAIA Products 1KEY.

For more details check out the Global Partnership Program Official Catalogue and Application.

For further details partners@maia-intelligence.com